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WOWLINX PRIVACY POLICY
This Privacy Policy describes how WowLinx will collect and use your information. When you provide WowLinx your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the WowLinx Web site (www.wowlinx.com). Our Web site may contain links to other sites operated by third parties, including but not limited to third-party sites that display the WowLinx logo. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

WHAT INFORMATION DOES WOWLINX COLLECT FROM ME?
We may collect personal information such as:
  • Your name, mailing address, phone number, e-mail address, credit card number and other billing information.
WHEN DOES WOWLINX COLLECT INFORMATION FROM ME?
While taking advantage of products or services available from WowLinx, we may ask that you provide personal information. For example, we request personal information when you:
  • Schedule an appointment for services at your location
  • Purchase products
  • Contact our call center with a question or concern
  • Sign up for an electronic newsletter
HOW IS MY INFORMATION USED?
We use the information you provide in order to:
  • Fulfill requests for services or information
  • Provide customer services
  • Contact customer with follow up call
  • Perform other business activities
DOES WOWLINX SHARE MY PERSONAL INFORMATION WITH OTHERS?
WowLinx does not sell or rent your personal information to third parties. We may need to share your personal information with certain third parties such as our service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
  • Sending WowLinx marketing communications
  • Servicing products
  • Sending regular mail and e-mail on behalf of WowLinx
  • Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
WowLinx is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-out of receiving future marketing communications from WowLinx. Please contact a WowLinx representative to resolve this issue, or call 317.623.1052. It may be possible in some electronic marketing processes, to electronically remove yourself from that marketing process.

Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to;

  • 10 business days for e-mails;
  • 30 calendar days for phone calls; and
  • Six weeks for direct mail.

Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related communications such as appointment confirmation calls, billing information or other organization-related communications.

DOES WOWLINX USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION ABOUT ME?
A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails may use cookies to create a more personalized user experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.

Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.

Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our Web site.

DOES WOWLINX COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

WILL THIS PRIVACY POLICY CHANGE?
Because WowLinx will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

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